Guidewire is a market-leading software platform tailored for property and casualty (P&C) insurers. It delivers an integrated suite of core, data, digital, and analytics solutions that support the entire insurance lifecycle. These capabilities help insurers improve operational efficiency, enhance customer experiences, reduce costs, and rapidly adapt to changing business and regulatory requirements.

Adactin offers comprehensive Guidewire Managed Services designed to simplify, optimise, and transform your core insurance operations. From consulting and implementation to cloud migration, upgrades, digital enhancements, and test automation, our services empower insurers to increase operational efficiency, improve customer engagement, and accelerate go-to-market strategies.

Guidewire Consulting

Our consulting services help you streamline Guidewire operations, reduce costs, and boost ROI. We provide end-to-end support—from strategic planning and roadmap development to post-implementation optimisation. Our consultants work closely with clients to align technology initiatives with business goals, ensuring measurable outcomes and long-term value.

Guidewire Implementation

Adactin delivers agile, scalable Guidewire implementations using both on-site and offshore delivery models. Our approach ensures fast, efficient rollouts of PolicyCenter, BillingCenter, and ClaimCenter—helping clients reduce operational costs by up to 30% while maintaining high quality and regulatory compliance. Our implementation practices focus on simplicity, speed, and sustainability.

Seamless Guidewire Cloud Migration & Enablement

Transitioning to the Guidewire Cloud Platform (GCP) offers unparalleled scalability, flexibility, and performance. Adactin provides tailored cloud migration services, ensuring data integrity, system compatibility, and minimal disruption. Our domain experts address real-world challenges including integration, customisation, and platform management—enabling clients to achieve faster ROI and future-proof operations.

Guidewire Cloud Solutions

From APD configurations to the Jutro Digital Platform (JDP), our cloud-native solutions help clients innovate at scale. We enable fast-track digital transformations and seamless migration from legacy systems to GCP. With pre-built templates, optimised UX components, and integration accelerators, Adactin ensures smoother user journeys and better digital adoption.

Guidewire Upgrades

Whether moving to GCP or upgrading existing systems, Adactin’s proven methodologies ensure efficient adoption of new Guidewire versions. We help businesses leverage new features, reduce downtime, and ensure cross-platform integration success. Our expertise includes functional upgrades, cloud readiness assessments, and version compatibility testing.

Guidewire Testing

Quality assurance is critical in Guidewire environments. Our Guidewire testing services offer robust validation frameworks, end-to-end regression coverage, and cloud-optimised test automation. We help insurers minimise risks, improve accuracy, and ensure compliance through our skilled testing teams and proven delivery models.

Guidewire App Support & Maintenance

Ensure continuous performance with our managed support services for Guidewire applications. Adactin provides application monitoring, incident resolution, database administration, and Level 3 (L3) support. Our proactive approach minimises disruptions and ensures high availability, scalability, and service quality.

Guidewire Core Modules

1. Guidewire Insurance Suite

Guidewire Insurance Suite is the backbone of the platform, supporting essential insurance operations:

a. Policy Center

• Handles end-to-end policy administration.
• Supports quoting, issuance, endorsements, renewals, and cancellations.
• Enables underwriters to configure rules, pricing, and workflows.
• Supports multiple lines of business including personal, commercial, and specialty lines.

b. Claim Center

• Manages the full claims lifecycle from FNOL (First Notice of Loss) to resolution.
• Facilitates claims adjudication, litigation, and recovery.
• Offers fraud detection tools and customisable workflows.
• Integrates with third-party vendors for repairs, legal, and assessment services.

c. Billing Center

• Manages customer billing, invoicing, payments, and collections.
• Supports multiple billing methods: direct billing, agency billing, and instalment plans.
• Handles commissions, write-offs, and disbursements.
• Offers payment plan configurations and account reconciliation tools.

2. Guidewire Digital Suite

The Digital Suite provides user-friendly portals and engagement tools:

a. Customer Engage

• Allows policyholders to manage their policies, view documents, make payments, and initiate claims.
• Accessible via web and mobile devices.

b. Producer Engage

• Provides agents and brokers with tools for lead management, quote generation, and policy servicing.
• Offers insights into commission statements and renewal tracking.

c. Vendor Engage

• Enables external service providers like repair shops and legal firms to interact with insurers.
• Facilitates claims support and vendor collaboration.

3. Guidewire Jutro Digital Platform (JDP)

JDP is a low-code front-end framework for building responsive and consistent digital experiences:

• Provides pre-built UI components and templates.
• Enables easy customisation and branding.
• Integrates seamlessly with Guidewire core systems.
• Optimised for accessibility, responsiveness, and fast loading.
• Works in tandem with Figma and design studio tools.

4. Guidewire Cloud Platform (GCP)

GCP is Guidewire’s cloud-native SaaS environment, offering:

• High availability and scalability.
• Frequent and automatic upgrades.
• Reduced infrastructure and operational costs.
• Robust data security and compliance.
• Continuous delivery of enhancements and patches.

5. Guidewire Advanced Product Designer (APD)

APD allows insurers to rapidly develop and configure insurance products:

• Visual interface for building products and coverages.
• Connects directly with Policy Centre for real-time validation.
• Reduces time-to-market for new offerings.
• Supports ISO and non-ISO lines.

6. Guidewire Developer Tools

Empowers development teams to customise and extend applications:

• Gosu language for business logic
• Guidewire Studio for development
• Configuration bundles for deployments
• Integration APIs and SOAP/RESTful services

Conclusion

Guidewire offers a robust, end-to-end solution for P&C insurers looking to modernise their operations. From digital engagement to policy management and advanced analytics, it is a comprehensive platform designed to meet the evolving needs of the insurance industry.

Whether deployed on-premises or on the cloud, Guidewire provides scalability, flexibility, and innovation for future-ready insurers.